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Phil Montgomery is currently serving as Interim President & General Manager of MicroEdge, a division of Blackbaud, in addition to his role as Chief Operating Officer. A proven executive leader, Phil has two decades of experience driving transformation and growth in technology companies. He is passionate about the strategic direction of the organization and providing superior service and products to our customers. Phil emphasizes the importance of instilling a collaborative employee culture, and providing continual coaching and development opportunities.
As COO, Phil oversees all post-sale aspects of client service, including implementation, technical support, training and hosting operations. He brings his focus on building repeatable and scalable processes to these highly regarded teams at MicroEdge.
Phil joined MicroEdge in 2011 after three years of building service delivery teams at Accero. Prior to that, he held various positions within SAP, SRC Software and Business Objects that spanned the customer experience from pre-sale through delivery and post-sales support.
Phil holds an MBA from the University of Kansas, where he also earned a Bachelor of Science in Mechanical Engineering.
Joel joined MicroEdge in June 2014 as Chief Technology Officer. As MicroEdge's CTO, Joel manages the development of existing and future products, provides technological solutions and services to MicroEdge's clients, and sets the technology direction of MicroEdge to meet the ever expanding needs of the giving community. He is passionate about creating high performing teams and delivering software that exceeds client expectations.
A software developer at heart, Joel spent more than 14 years at Symantec, one of the world's largest software companies, where he most recently held the position of Senior Director, Engineering. Since 2007, Joel has been leading cross functional teams from around the globe to deliver elegant, high quality software for enterprise business. Chosen by his peers to begin his leadership journey, Joel built a sustaining engineering organization from the ground up and spearheaded multiple projects and initiatives that improved efficiency and quality. Among his many accomplishments, Joel was the Engineering release owner and development team leader for the NetBackup 7.5 release, "Better Backup for All," the largest product launch in Symantec history at the time.
Joel graduated from the University of Minnesota with a B.S. in Computer Science and attended Luther Seminary in St. Paul post-graduate.
Charlie Vanek joined MicroEdge in October 2012. Charlie has had broad responsibilities in the software and information sector for the last eleven years including roles in Operations, New Product Development, Product Marketing and Business Development. He is responsible for MicroEdge’s partnership and acquisition strategy.
Charlie joined MicroEdge from Thomson Reuters, where he was Head of Insurance Solutions, Financial and Risk, directing Sales, Marketing and Product Development for Thomson Reuters’ insurance information and software business. Prior to that, Charlie had progressive experience in Thomson Reuters’ Business of Law division. At FindLaw, Charlie was a patent assignee to the Thomson Corporation for products that convert textual information to visual graphs.
Before Thomson Reuters, Charlie worked in Yield Management and Corporate Finance at Northwest Airlines. He has a B.S. in Mechanical Engineering from Iowa State University and an M.B.A. from the University of Chicago. He is on the Board of Directors at Open Eye Figure Theatre, a 501(c)3 in Minneapolis.
Whitney joined MicroEdge in June 2011. With more than 15 years of experience, she leads the Human Resources and Recruiting teams, and manages the Facilities functions for both MicroEdge offices. Starting with creating an excellent employee experience even in the recruiting process, Whitney focuses on building and retaining an engaged, productive and well-trained workforce.
Prior to joining MicroEdge, Whitney spent 11 years at ESCO, a hearing aid insurance provider, where for the bulk of her tenure she served as HR and Operations Director. Through engagement initiatives, Whitney significantly improved employee retention at ESCO. She also standardized their HR practices, and designed and managed a superior benefits program.
Whitney has a B.S. in Psychology from St. Catherine University, and a Master of Management (M.M.) degree from the University of Phoenix.
As Director of Marketing at MicroEdge, Jamie Serino is responsible for driving market leadership, demand generation, branding, strategic events and communications for MicroEdge. For more than 15 years, Jamie has developed and led transformational marketing and communication strategies in both B-to-B and B-to-C technology industries including financial services, network security, CRM, Internet telephony and HR/Recruiting technology. He was instrumental in building the Vonage brand, growing the customer base from 10,000 to 2.5 million while helping the company through its IPO. He also led the centralization of communications and branding at SunGard in order to reposition the company for IPO/acquisition.
Jamie began his career working with nonprofit organizations that served people with developmental disorders and mental illness. In addition, he has helped nonprofit organizations promote causes related to disaster preparedness, pediatric cancer, clean energy and ocean conservation. Jamie holds a B.A. in Psychology from Binghamton University.
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