"Why should I work with MicroEdge?"
It's a question we are asked often, and one that you should consider carefully. When selecting a technology partner, you need to know that the company and their products will meet your needs now and in the future. Here are some of the top reasons why we think you should work with us.

We're a good company
We have a long-standing reputation for reliable, innovative products
Our solutions support your mission-critical, often changing needs
MicroEdge clients achieve tremendous value from our solutions
Unconditional Money Back Guarantee and Refund Policy

We're a good company.
Founded in 1985, MicroEdge is the world's leading provider of software and services to the giving community worldwide. The company is unrivaled in both its in-depth understanding of grantmaking and its unyielding vision that is continually brought to life through technology innovations. More than 2,400 private, corporate, government and community foundations with more than 13,000 users have chosen MicroEdge as their technology partner.
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We have a long-standing reputation for reliable, innovative products.
Since its inception, MicroEdge has been at the forefront of grants management software development. In 1985, we pioneered PC-based grants management software, and continue to set the standards for technology for the giving community. Your technology investment is backed by proven reliability, technology vision and years of experience meeting the software and service needs of the giving community.
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Our solutions support your mission-critical, often changing needs.
Our powerful, open and scalable charitable giving solutions provide a rich array of features and functionality to support mission-critical activities. Designed to address every facet of grant award and administration, our products make every step of your process simpler, faster and more uniform.
MicroEdge products have a reputation for performance and the scalability to grow with you over time as usage, staff, or needs increase. They are flexible enough to work seamlessly with industry-standard programs, and provide easy yet powerful customization to best meet your organization's unique or complex needs.
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MicroEdge clients achieve tremendous value from our solutions.
Our solutions are developed with an eye for our customers, and for the efficiencies that they will reap as a result of using them. Our clients play an active, integral role in the development of our solutions-solutions that are derived from ongoing and open dialogue with our clients. The venerable endeavors of our clients are the compelling force and inspiration that drive us to deliver the most valuable solutions for the philanthropic community.
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Unconditional Money Back Guarantee and Refund Policy
When purchasing Essential GIFTS or GIFTS for the first time, you may return the licensed program to MicroEdge for any or no reason for a full refund of all product license fees paid, less a 5 percent re-stocking fee, within 30 days of product shipment (Maintenance and Support is complimentary during this period). Fees for services rendered and any related travel and living expenses are not refundable.

Clients who purchase additional modules or user licenses after their initial purchase of the GIFTS software, may also return them to MicroEdge for any or no reason for a full refund of all product license fees paid, less a 5 percent re-stocking fee, within 30 days of product shipment. Clients returning modules or user licenses have two options within the 30-day period:

1. You may choose to receive a credit for the amount of the module. A credit may be used toward future purchases of any product or service -- within one-year of the original date of purchase -- or applied to extend your maintenance and support membership; or

2. You may choose to receive a refund for the module or user license amount.

The maintenance and support membership for the module is prorated and the unused portion is credited or refunded. Any fees for services rendered and any related travel and living expenses are not refundable.
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